Privacy Policy

1. Introduction

Livelli ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service at livelli.vercel.app.

2. Information We Collect

We collect the following information:

• Account information — name, email address, password
• Contract documents you upload for analysis
• Usage data — scans performed, features used
• Payment information — processed securely by Stripe, we do not store card details
• Device and browser information for security purposes

3. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Process payments and manage subscriptions
• Send transactional emails (welcome, billing, account notifications)
• Analyse usage patterns to improve the product
• Comply with legal obligations

4. Contract Documents

Contracts you upload are processed by our AI engine for analysis purposes only. We do not sell, share, or use your contract documents for any purpose other than providing you with analysis results. Contract data is stored securely in Firebase and is only accessible to you.

5. Data Sharing

We do not sell your personal data. We share data only with:

• Firebase — secure database and authentication
• Stripe — payment processing
• Resend — transactional email delivery
• Groq — AI analysis processing
• Vercel — hosting and infrastructure

All third party providers are bound by their own privacy policies and data protection obligations.

6. Data Security

We implement industry standard security measures to protect your data including encrypted connections (HTTPS), secure authentication via Firebase, and encrypted data storage. However no internet transmission is 100% secure and we cannot guarantee absolute security.

7. Data Retention

We retain your account data for as long as your account is active. Contract scan results are stored indefinitely to give you access to your history. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent at any time

9. Cookies

We use essential cookies only for authentication and session management. We do not use tracking or advertising cookies.

10. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email. Continued use of the Service after changes constitutes acceptance.

12. Contact Us

For any privacy related questions or to exercise your rights, contact us at support@livelli.ai